Sherwatt Electricals respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website, contact us, or purchase our products and services.
1. Information We Collect
We may collect information such as:
- Name and contact details
- Phone number and email address
- Billing and delivery information
- Order and purchase details
- Information you provide when contacting our support team
- Website usage and technical information
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
Your information may be used to:
- Process and manage orders
- Arrange product delivery
- Provide customer support
- Respond to inquiries and requests
- Provide product and service information
- Improve our website and customer experience
- Prevent fraud and unauthorized activity
- Comply with applicable legal requirements
3. Information Sharing
Sherwatt Electricals does not sell or rent your personal information.
We may share necessary information with trusted service providers when required to complete a service, such as:
- Delivery and logistics providers
- Payment service providers
- Technical or website service providers
- Professional or legal service providers where necessary
These parties are expected to handle information responsibly and only for legitimate purposes.
4. Payment Information
Where online or other electronic payment services are used, payment information may be processed by the relevant payment service provider.
Sherwatt Electricals does not intentionally store sensitive payment credentials such as complete card numbers, PINs, or passwords unless required and securely handled under applicable standards.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Understand website usage
- Remember preferences
- Improve user experience
- Support website security
You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, resolving disputes, maintaining business records, and meeting legal obligations.
8. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
Requests may be subject to reasonable verification and applicable legal requirements.
9. Third-Party Websites
Our website may contain links to third-party websites or services. Sherwatt Electricals is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
10. Children’s Privacy
Our website and services are not intentionally designed to collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that appropriate action can be taken.
11. Changes to This Privacy Policy
Sherwatt Electricals may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
Any updated version will be published on our website with a revised effective date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Sherwatt Electricals through the contact options provided on our website.
Sherwatt Electricals
Reliable Connections. Powering a Better Tomorrow.
Last Updated: August 2026